The terms and conditions that govern your use of our website and the purchase of our products. Please read them carefully.
Last updated: June 2026
These Terms of Service (“Terms”) govern your use of the Ed Systems website at edsystems.co and your purchase of products from us. By using our website or placing an order, you agree to these Terms.
Ed Systems is a family-owned educational products company. We design and sell educational puzzles that celebrate faith, heritage, and culture. Our registered contact email is info@edsystems.co.
All prices displayed on our website are in US Dollars (USD). We reserve the right to change prices at any time without prior notice, though any price changes will not affect orders that have already been confirmed.
We make every effort to ensure that product descriptions, images, and specifications on our website are accurate. However, we do not guarantee that all information is error-free. If you discover an error in a product description after placing an order, please contact us and we will work with you to resolve it.
Product images are representative. Due to the nature of printing and photography, colours may appear slightly different on screen compared to the physical product.
When you place an order through our website:
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
We accept payment via the methods displayed at checkout. All payments are processed securely through our payment provider. You agree to pay the full amount for your order, including any applicable shipping charges and taxes.
Payment is taken at the time of ordering. If your payment is declined, your order will not be processed.
Delivery times are estimates, not guarantees. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Risk of loss or damage passes to you upon delivery to the shipping carrier.
If your order has not arrived within a reasonable timeframe beyond the estimated delivery window, please contact us and we will investigate.
We want you to be completely satisfied with your purchase. Our return policy is as follows:
To initiate a return, contact us at info@edsystems.co with your order number and reason for return.
If you receive a puzzle with missing or damaged pieces, contact us with the name shown on the missing/damaged piece and we will send a replacement at no cost. We maintain production records for every puzzle we sell.
All content on our website — including text, images, designs, logos, product photography, and puzzle designs — is the intellectual property of Ed Systems and is protected by copyright law. You may not reproduce, distribute, or use our content for commercial purposes without our prior written consent.
You are welcome to share our product images on social media for personal, non-commercial purposes (e.g. sharing a photo of your completed puzzle), and we appreciate the support.
By using our website, you agree not to:
We offer bulk pricing for schools, madrasahs, and educational organisations. Bulk orders may be subject to separate terms agreed upon at the time of the order. Contact us at info@edsystems.co for bulk enquiries.
To the fullest extent permitted by law:
These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of our website shall be resolved through good-faith negotiation in the first instance.
We may update these Terms from time to time. When we do, we will update the “last updated” date at the top. Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.
If you have any questions about these Terms, please contact us:
